Terms of Use
Thank you for using TaskReef!
Effective Date: These Terms of Use are dated as of November 28, 2024, and may be amended from time to time (the “Terms of Use”).
These Terms of Use apply to your (“User”) use of Interlineus LLC other services for individuals, along with any associated software applications and websites (all together, “Services”). These Terms form an agreement between you and Interlineus LLC, a Wyoming company, and they include important provisions for resolving disputes through arbitration. By using our Services, you agree to these Terms of Use. We reserve the right, at any time, to modify, alter, or update the Terms of Use without prior notice. Modifications shall become effective immediately upon being posted to the website. Your continued use of this website and contents herein after any such amendments constitutes an acknowledgment and acceptance of such modifications. Except as may be modified or amended by Interlineus LLC, the Terms of Use may not be otherwise modified or amended.
Our Privacy Policy explains how we collect and use personal information. Although it does not form part of these Terms, it is an important document that you should read.
Who We Are
Interlineus LLC DBA TaskReef is a remote/virtual personal assistant service based in the U.S. to provide both personal and administrative assistance.
Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS.” AND ON AN “AS AVAILABLE.” BASIS EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
YOU ACCEPT AND AGREE THAT ANY USE OF OUTPUTS FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.
Limitation of Liability
INTERLINEUS LLC SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND, IN PARTICULAR, INTERLINEUS LLC, SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEBSITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF INTERLINEUS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS ARE INAPPLICABLE.
Indemnity
User agrees to indemnify and hold Interlineus LLC, its parents, subsidiaries, affiliates, officers, and employees harmless from any costs, losses, liabilities, and expenses (including attorneys’ fees) made by any third party due to, or arising out of, User’s use of this website and Services, the violation of this Agreement, Terms of Use or infringement by User or any third party of any intellectual property or any service provided by Interlineus LLC by way of User’s computer.
Dispute Resolution
YOU AND INTERLINEUS LLC AGREE TO THE FOLLOWING MANDATORY ARBITRATION AND CLASS ACTION WAIVER PROVISIONS:
MANDATORY ARBITRATION. You and Interlineus LLC agree to resolve any claims arising out of or relating to these Terms or our Services, regardless of when the claim arose, even if it was before these Terms existed (a “Dispute”), through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms within 30 days after the update has taken effect by sending an email to contact@interlineus.com with your request. If you opt out of an update, the last set of agreed upon arbitration terms will apply.
Informal dispute resolution. We would like to understand and try to address your concerns prior to formal legal action. Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally. You agree to do so by sending an email to contact@interlineus.com with your request.. We will do so by sending you notice to the email address associated with your account. If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration. We also both agree to attend an individual settlement conference if either party requests one during this time. Any statute of limitations will be tolled during this informal resolution process.
Arbitration forum. If we are unable to resolve the Dispute, either of us may commence arbitration with National Arbitration and Mediation (“NAM”) under its Comprehensive Dispute Resolution Rules and Procedures and/or Supplemental Rules for Mass Arbitration Filings, as applicable. Interlineus LLC will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. The activities described in these Terms of Use involve interstate commerce and the Federal Arbitration Act will govern the interpretation and enforcement of these arbitration terms and any arbitration.
Arbitration procedures. The arbitration will be conducted by video conference if possible, but if the arbitrator determines a hearing should be conducted in person, the location will be mutually agreed upon, in the county where you reside, or as determined by the arbitrator, unless the batch arbitration process applies. The arbitration will be conducted by a sole arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of Wyoming. The arbitrator will have exclusive authority to resolve any Dispute, except the state or federal courts of Wyoming have the authority to determine any Dispute about enforceability, validity of the class action waiver, or requests for public injunctive relief, as set out below. Any settlement offer amounts will not be disclosed to the arbitrator by either party until after the arbitrator determines the final award, if any. The arbitrator has the authority to grant motions dispositive of all or part of any Dispute.
Exceptions. This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court; and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
CLASS AND JURY TRIAL WAIVERS. You and Interlineus LLC agree that Disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, and representative actions are prohibited. Only individual relief is available. The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims. This does not prevent either party from participating in a class-wide settlement. You and Interlineus LLC knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.
Batch arbitration. If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days of each other, then you and Interlineus LLC agree that NAM will administer them in batches of up to 50 claimants each (“Batch”), unless there are less than 50 claimants in total or after batching, which will comprise a single Batch. NAM will administer each Batch as a single consolidated arbitration with one arbitrator, one set of arbitration fees, and one hearing held by video conference or in a location decided by the arbitrator for each Batch. If any part of this section is found to be invalid or unenforceable as to a particular claimant or Batch, it will be severed and arbitrated in individual proceedings.
Severability. If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section will be unenforceable in its entirety.
Third Party Services
The website of Interlineus LLC DBA Interline may contain links to external websites operated by other merchants and third parties that are not under our control. Users recognize that Interlineus LLC is not liable for the availability of these external sites or for any content accessed through them. For any inquiries or concerns related to these third-party sites, users should reach out directly to the site administrators or webmasters. Please note that your use of any third-party website is governed by that site’s own terms of use and privacy policy. We strongly recommend that all users review the privacy policies of any external sites they visit. Interlineus LLC does not make any warranties or representations concerning products offered by any vendor. Users acknowledge that using any vendor’s products and services are at their own risk.
Security
Interlineus LLC cannot guarantee that unauthorized third parties will never be able to defeat Interlineus LLC’s security measures or use personal information of Users for improper purposes. Users acknowledge that personal information provided is at their own risk.
Use of Our Services
Subject to your compliance with these Terms of Use, you may access and use our Services. In using our Services, you must comply with all applicable laws as well as our Sharing & Publication Policy, Usage Policies, and any other documentation, guidelines, or policies we make available to you.
What you cannot do. You may not use our Services for any illegal, harmful, or abusive activities. Specifically, you may not:
- Use our Services in a manner that infringes upon, misappropriates, or violates anyone’s rights.
- Modify, copy, lease, sell, or distribute any part of our Services.
- Attempt to or assist others in reverse engineering, decompiling, or discovering the source code or underlying components of our Services, including our models, algorithms, or systems (unless prohibited by applicable law).
- Automatically or programmatically extract data or output from our Services.
- Interfere with or disrupt our Services, including circumventing any rate limits or restrictions, or bypassing any protective measures or safety mitigations we have implemented.
Users also agree not to transmit any material that encourages conduct that could be considered a criminal offense, give rise to civil liability, or violate any applicable local, state, national, or international laws or regulations.
Interruption and Discontinuation of Service
Interlineus LLC reserves the right to modify or discontinue access to this website at any time, with or without prior notice to users. Interlineus LLC shall not be liable to users or any third party for any modifications to or discontinuation of the Terms of Use or access to the website. Users acknowledge that Interlineus LLC does not guarantee uninterrupted, secure, or continuous access to the website, and that the operation of the website may be affected by various factors beyond our control.
Termination and Suspension of Service
You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
- You breached these Terms or our Usage Policies.
- We must do so to comply with the law.
- Your use of our Services could cause risk or harm to Interlineus LLC, our users, or anyone else.
We also may terminate your account if it has been inactive for over a year and you do not have a paid account.
Appeals. If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us at contact@interlineus.com
Billing Policy
Certain features of the Services may incur a fee, subscription, or other charges. If you purchase a subscription from Interlineus LLC, it will automatically renew at the end of each billing cycle, typically every thirty (30) days, and you will be charged for the next cycle. Interlineus LLC reserves the right to introduce new services for additional fees or modify existing fees at any time at its sole discretion. Any changes to pricing or payment terms will take effect in the billing cycle following notification to you as outlined in this Agreement.
Refund Policy
You may cancel your Interlineus LLC account or any requests at any time; however, you will not receive a refund for cancellation, including for any unused service. Refunds are issued solely at Interlineus LLC’s discretion. If Interlineus LLC suspends or terminates your account or this Agreement, you understand and agree that you will not receive any refund or exchange for services purchased, associated content, or any other items, unless Interlineus LLC chooses to issue a refund or exchange at its discretion.
Payment Information; Taxes
All information you provide during a purchase or any monetary transaction must be accurate, complete, and up to date. You agree to pay all charges incurred by users of your credit card, debit card, or any other payment method in connection with your transactions at the prices effective at the time of those charges. You are also responsible for any applicable taxes related to such purchases or transactions.
California Residents
If you are a California resident, as per Cal. Civ. Code §1789.3, you can report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. You may contact them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210 or (916) 445-1254.
Copyright and Trademark Claims
If you believe that your intellectual property rights have been infringed, please send notice to use by email at contact@interlineus.com. We may delete or disable content that we believe violates these Terms of Use or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.
Contact Information
contact@interlineus.com